To eliminate possible malware infections, scan your computer with legitimate antivirus software.

Additional password stealing trojans and malware infections can be installed together with a ransomware infection. Infected email attachments (macros), torrent websites, malicious ads.Īll files are encrypted and cannot be opened without paying a ransom. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files. A ransom demanding message is displayed on your desktop. Threat Summary: NameĬan't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. Therefore, there is absolutely no need to contact these people. In fact, never attempt to contact these people in the first place.įortunately, malware security researcher, S!Ri, has analyzed this malware and retrieved a code (' shreklover') that can be used to unlock the screen free of charge. Paying typically gives no positive result. Note that these people often ignore victims after payments are submitted. To receive it, users are encouraged to contact developers via an email address provided.Īfter emailing the developers (who use the name 'Akmal'), users are asked to submit a certain fee in exchange for the code. As mentioned above, a unique code is needed to unlock the screen. Rather than downloading an anti-virus suite, users will end up downloading and installing malicious executables that perform a fake system scan and lock the computer screen. In fact, the error message is false and has nothing to do with Microsoft. Users are encouraged to immediately download Microsoft's anti-virus suite, which will supposedly resolve the issue. Once users agree to download the promoted anti-virus software, malware locks computer screens and displays a message encouraging them to enter an unlock code.įollowing infiltration, the malware displays an error message stating that an application has been blocked due to system security issues.

This scam is mostly distributed using fake software downloads/updates and typically infiltrates systems without consent. 'Microsoft Antivirus' is a newly-discovered scam designed to trick users into downloading a fake anti-virus suite.

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